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Smart Maintenance provides the opportunity to innovate business models. Think of ultimate servitization, where the OEM (Original Equipment Manufacturer) no longer gets paid for delivering a machine but for each unit of production realized. In this way, the OEM and the Asset Owner share a common goal: maximizing production. However, this changes the risk and return relationships between the OEM, Asset Owner, and Service Provider. Assessing these relationships accurately and translating them into a contract is often still a challenge.
This simulation model provides the opportunity to explore different scenarios involving multiple parties in the chain. This makes it easy to explore the consequences when one parameter changes. By collectively exploring different scenarios, it becomes clear to each involved organization what the potential implications of a new business model are. Parties can then make their own considerations regarding the extent to which they want to go in terms of risk and establish corresponding return agreements.
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